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Home > Help & FAQ > Warranty, Return & Exchange Information

Warranty, Return & Exchange Information

BUY WITH CONFIDENCE: 30 days warranty on all items from factory defect and shipping damage. Buy online and have your parts and accessories delivery to your door with 100% confidence using our secure shopping system process through Yahoo! Business Solution SSL 128-Bit encryption server. All products have a 30 days warranty within the first thirty (30) days of the invoice date. (*Except body kits, fenders, bumper, hood and spoiler, spark plug, and engine parts. *All body kits, fenders, bumper, hood and spoiler, spark plug, and engine parts only cover with manufacturer warranty.).

Racinglab.com warranty does not cover miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. Racinglab.com shall not be liable for any incidental or consequential damages including without limitation, indirect or special damages as a result of product defects.

Body kits, fenders, bumper, hood, spoiler, spark plug, engine parts, suspension parts, and electronics products are only cover by manufacturer warranty. Please complete and mail in any warranty registration to the manufacturer.

All parts after thirty-(30) days are covered only by the Manufacturer Warranty. Manufacturer warranties vary and are included with your product and should be reviewed carefully for additional information. Racinglab provides a 30-day guarantee on the workmanship of products. After 30 days, any defect in the product must be addressed directly with the manufacturer. Please review the manufacturer information you receive with your new product to learn more about the manufacturer warranty.

All parts are intends to be install by professional; all warranty will be void if customers attempt to make the installation themselves. All warranty will be void if the defect was caused by customer's abuse, negligence, misuse or mishandling.

If your product becomes defective within the first thirty- (30) days of the invoice date, you may return it for a exchange only. All non-defective returns are subject to a minimum 20% of restocking fee. Before returning any item, you must contact our returns department using our RMA FORM within thirty days of your invoice and we will provide you with return instructions and a RMA (Return Merchandise Authorization) number, the RMA no. are only good for 12 days from the day of issue. Racinglab will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.

Racinglab.com Return/Exchange Policy
  • Only factory defective item can be return for a refund or exchange for the same product within 30 days of the invoice date. Shipping & Handling is Non-Refundable, your return item must be returned with shipping prepaid
  • Special orders are not returnable. No Cancellation, No Return or Exchange. No Exception
  • Some products we sale are for racing vehicle use only, please make sure of your orders & legality of the product before making any purchases. No Return or Exchange. No Exception
  • We are not responsible if you ordered the wrong item, which does not work on your vehicles. No Return or Exchange. No Exception
  • Some parts required professional installation, there is no return or exchange if you do not know how to install it yourself . No Return or Exchange. No Exception
  • All Non-Defective items are Non-Returnables. No Return or Exchange. No Exception

Racinglab.com warranty does not cover miscellaneous expenses including labor costs for removal and installation of a defective part, materials, lost time or wages, towing, lift, dock or storage fees. Racinglab.com shall not be liable for any incidental or consequential damages including without limitation, indirect or special damages as a result of product defects.

If your product becomes defective within the first thirty (30) days of the invoice date, you may return it for an exchange for the same product only. All non-defective returns are subject to a minimum 20% restocking fee, depends on returned item condition. shipping & handling is Non-Refundable. Before returning any item, you must contact our returns department using our RMA FORM within thirty days of your invoice and we will provide you with return instructions and a RMA (Return Merchandise Authorization) number, the RMA no. are only good for 5 days from the day of issue. Racinglab will only offer a refund on unopened items. Defective items may be returned for a same-item exchange only.

In order to receive full credit, your purchase must be returned with shipping prepaid. All items must be in "as-new" condition, in original packaging and, with all warranty cards, manuals and accessories. Any discrepancies could result in a delay or partial forfeiture of your credit. All non-defective returns for credit or exchange are subject to a minimum 20% restocking fee, depends on returned item condition, shipping & handling is Non-Refundable and must be completed within 30 days of the invoice date. For all lighting products sold please test product for factory defects prior to installation. Once attempts of installation have been made, all light products are not returnable. No cancellation, refund, or exchanges on special order item.

We provide technical specification and manufacturer part number information so that you can make an educated buying decision

Racinglab will not be liable if you order the wrong product. We have provided detail information & specification of items we sell on this site for customers to review before purchase.

For any shipment that is refused, you will automatically be charged $5.00 or 10%, whichever is greater, to cover costs associated with processing your order and return. Shipping costs are not refundable

We will issue a full refund for the product when your return meets these guidelines. The cost of shipping will be credited only in those instances where the return is a result of our error.

Damaged Products If your product has been damaged in shipment; you must contact us within 24 hours of receipt. Please call us toll-free immediately at 1-510-259-1699. Our customer service representatives will guide you through a return and replacement.

You may also complete our RMA Form for reporting shipment discrepancies.

All parts are covered only by the Manufacturer Warranty after the first 30 days from the invoice's date. Manufacturer warranties vary and are included with your product and should be reviewed carefully for additional information. Racinglab provides a 30-day guarantee on the workmanship of products. After 30 days, any defect in the product must be addressed directly with the manufacturer. Please review the manufacturer information you receive with your new product to learn more about the manufacturer warranty.

 
Contacting the Web Site
If you have any questions on RMA please contact us Contact Us Form




RMA Form

Please use this RMA form to file your return.




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NOTICE TO CONSUMER: Some of the products we sale are for racing and off-road vehicle only, lighting products are solely as auxiliary lighting. Please check with your local DMV or vehicle department for regulations and information, Racinglab.com is not responsible for any legal issues regarding of any product you purchase here, make sure of your orders & legality of the product before making any purchases. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to refuse or cancel any order. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to refuse or cancel any order. Racinglab.com is not responsible for any typographical, photographic or technical errors.